Subscription Lifecycle
WriterzRoom subscriptions follow a straightforward lifecycle: trial, active subscription, optional upgrade or downgrade, and cancellation. Each transition is explicit — nothing happens automatically except the renewal at the end of each billing cycle.
After your 7-day trial ends, your selected plan activates and the first billing cycle begins. Monthly plans renew on the anniversary of your subscription start date. Annual plans renew on the anniversary of the annual payment.
Managing Your Subscription
All subscription actions are available from Settings → Billing in the WriterzRoom dashboard. From there you can view your current plan, see the next renewal date, upgrade or downgrade, update payment methods, and access invoice history.
Upgrading
Upgrades take effect immediately. When you upgrade mid-cycle, you receive prorated credit for the unused portion of your current plan applied toward the new plan’s cost. Your credit allowance increases to the new plan’s level immediately, and your billing cycle date stays the same.
If you are on Starter and upgrade to Professional, you gain immediate access to the Standard pipeline and the higher credit allowance. The price difference for the remaining days in your current cycle is charged at the time of upgrade.
Downgrading
Downgrades take effect at the start of your next billing cycle. You retain full access to your current plan’s features until the cycle ends. When the new cycle begins, your credit allowance and pipeline access adjust to the lower plan.
If you are on Professional and downgrade to Starter, you keep Standard pipeline access until your current cycle ends. After the cycle resets, you lose access to Standard and Premium pipelines and your credit allowance drops to 500.
Before downgrading, confirm that your workflow does not depend on features exclusive to the higher plan — Standard/Premium pipeline access, brand voice, vertical configurations, API access, or team seats.
Invoices and Payment History
Every charge generates an invoice accessible from Settings → Billing → Invoice History. Invoices include the plan name, billing period, amount charged, payment method used, and a downloadable PDF for accounting purposes.
Invoice records are retained for the life of your account. If your organization requires purchase documentation for reimbursement or accounting, retrieve invoices promptly after each billing event rather than waiting for quarter-end or year-end close.
Payment Methods
WriterzRoom accepts all major credit and debit cards via Stripe. You can update your payment method at any time from the billing settings. If a payment fails, you receive an email notification and have 7 days to update your payment method before access is restricted.
Disputed Charges
If a charge appears incorrect, first confirm your active plan and billing cycle dates in the dashboard. If the charge still looks wrong after verification, contact support@writerzroom.com with your account email and the transaction details. Disputes are typically resolved within 2 business days.
Cancellation
Before You Cancel
Consider whether cancellation is the right action. In many cases, the better move is downgrading to a plan that matches your current workload rather than leaving the platform entirely. Moving from Enterprise to Starter costs $39/mo and retains access to the template library, style profiles, and content management features.
Cancellation Checklist
Before cancelling, complete these steps to avoid losing work:
- Export important content — download or export any drafts you need to keep. Content is retained for 30 days after cancellation but is not accessible through the UI during that period.
- Disconnect publishing integrations — revoke WriterzRoom’s access to connected platforms (Medium, WordPress, LinkedIn, etc.) if you no longer want the connection active.
- Review billing timing — confirm when your current cycle ends so you know exactly when access changes take effect.
- Download invoices — retrieve any invoices you need for accounting before losing dashboard access.
How Cancellation Works
Cancellation takes effect at the end of your current billing cycle. You retain full access to all plan features until that date. After the cycle ends, your account moves to a restricted state where you can log in and export content but cannot generate new content or access premium features.
To cancel, go to Settings → Billing → Cancel Subscription and confirm. You receive an email confirmation with the effective date.
After Cancellation
Your content is retained for 30 days after your access ends. During this window, you can reactivate your subscription to regain full access. After 30 days, content is permanently deleted.
If you reactivate within the 30-day window, your content library and settings are restored as they were at cancellation. Credit balances do not carry over — you start fresh with the new plan’s monthly allowance.
30-Day Money-Back Guarantee
All subscription plans (Starter, Professional, Enterprise) include a 30-day money-back guarantee from the date of your first payment. If you cancel within 30 days of subscribing, you receive a full refund. The Demo plan ($9.99 one-time) is non-refundable but applies as credit toward your first subscription.
To request a refund under the guarantee, contact support@writerzroom.com with your account email.
