Billing Management

Documentation Index

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WriterzRoom billing is managed from the dashboard. Use billing settings to review your current plan, renewal date, payment method, invoices, upgrade or downgrade options, and cancellation status.

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Billing Overview

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Subscription Lifecycle

WriterzRoom subscriptions follow a straightforward lifecycle: trial, active subscription, optional upgrade or downgrade, and cancellation. Each transition is explicit. Nothing changes automatically except renewal at the end of each billing cycle. After your 7-day trial ends, your selected plan activates and the first billing cycle begins. Monthly plans renew on the anniversary of your subscription start date. Annual plans renew on the annual anniversary of your subscription start date and are billed automatically each year. Credits for annual plans are provisioned upfront for the full year at the start of each billing cycle.

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Managing Your Subscription

All subscription actions are available from Settings → Billing in the WriterzRoom dashboard. From there you can:

• View your current plan
• See the next renewal date
• Upgrade or downgrade
• Update payment methods
• Access invoice history
• Cancel your subscription

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Upgrading

Upgrades take effect immediately. When you upgrade mid-cycle, you receive prorated credit for the unused portion of your current plan applied toward the new plan’s cost. Your credit allowance increases to the new plan’s level immediately, and your billing cycle date stays the same. If you are on Starter and upgrade to Professional, you gain immediate access to the Standard pipeline and the higher credit allowance. The price difference for the remaining days in your current cycle is charged at the time of upgrade.

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Downgrading

Downgrades take effect at the start of your next billing cycle. You retain full access to your current plan’s features until the cycle ends. When the new cycle begins, your credit allowance and pipeline access adjust to the lower plan. If you are on Professional and downgrade to Starter, you keep Standard pipeline access until your current cycle ends. After the cycle resets, you lose access to Standard and Premium pipelines and your credit allowance drops to 500.

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Invoices and Payment History

Every charge generates an invoice accessible from Settings → Billing → Invoice History. Invoices include the plan name, billing period, amount charged, payment method used, and a downloadable PDF for accounting purposes. Invoice records are retained for the life of your account. If your organization requires purchase documentation for reimbursement or accounting, retrieve invoices promptly after each billing event rather than waiting for quarter-end or year-end close.

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Payment Methods

WriterzRoom accepts all major credit and debit cards via Stripe. You can update your payment method at any time from billing settings. If a payment fails, you receive an email notification and have 7 days to update your payment method before access is restricted.

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Disputed Charges

If a charge appears incorrect, first confirm your active plan and billing cycle dates in the dashboard. If the charge still looks wrong after verification, contact support@writerzroom.com with your account email and transaction details. Disputes are typically resolved within 2 business days.

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Cancellation

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Before You Cancel

Consider whether cancellation is the right action. In many cases, downgrading to a plan that matches your current workload is better than leaving the platform entirely. Moving from Enterprise to Starter costs $39/mo and retains access to the template library, style profiles, and content management features.

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Cancellation Checklist

Before cancelling, complete these steps to avoid losing work:

1. Export important content: Download or export any drafts you need to keep. Content is retained for 90 days after cancellation but is not accessible through the UI during that period.
2. Disconnect publishing integrations: Revoke WriterzRoom’s access to connected platforms if you no longer want the connection active.
3. Review billing timing: Confirm when your current cycle ends so you know exactly when access changes take effect.
4. Download invoices: Retrieve any invoices you need for accounting before losing dashboard access.

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How Cancellation Works

Cancellation takes effect at the end of your current billing cycle. You retain full access to all plan features until that date. After the cycle ends, your account moves to a restricted state where you can log in and export content but cannot generate new content or access premium features. To cancel, go to Settings → Billing → Cancel Subscription and confirm. You receive an email confirmation with the effective date.

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After Cancellation

Your content is retained for 90 days after your access ends. During this window, you can reactivate your subscription to regain full access. After 90 days, content is permanently deleted. If you reactivate within the 30-day window, your content library and settings are restored as they were at cancellation. Credit balances do not carry over. You start fresh with the new plan’s monthly allowance.

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30-Day Money-Back Guarantee

All subscription plans include a 30-day money-back guarantee from the date of your first payment. To qualify:

• Fewer than 50 credits must have been consumed on the plan
• Refund requests must be submitted within 30 days of the initial charge
• Refunds are limited to one per customer lifetime

Submit requests to support@writerzroom.com with your account email and billing date. The Demo plan and add-on credit packs are non-refundable. Annual plans are eligible for a full refund within 30 days of purchase only. No partial-year refunds are issued after that window.

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Billing Workflow

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Operational Guidance