Billing Overview
Subscribe
Start a monthly or annual paid plan through Stripe Checkout.
Upgrade
Move to a higher plan immediately.
Downgrade
Schedule a lower plan for the next cycle.
Cancel
End access at the close of the billing cycle.
Subscription Lifecycle
WriterzRoom subscriptions follow a straightforward lifecycle: Checkout, active subscription, optional plan change, and cancellation. Each transition is explicit. Nothing changes automatically except renewal at the end of each billing cycle. Paid plans activate after Stripe confirms Checkout. Monthly plans renew on the anniversary of the subscription start date. Annual plans renew on the annual anniversary and are billed automatically each year. The separate one-time Demo purchase expires after seven days. Credits for annual plans are provisioned upfront for the full year at the start of each billing cycle.Managing Your Subscription
All subscription actions are available from Settings → Billing in the WriterzRoom dashboard. From there you can:- View your current plan
- See the next renewal date
- Upgrade or downgrade
- Update payment methods
- Access invoice history
- Cancel your subscription
Upgrading
Existing subscribers should use Manage Billing to open the authenticated Stripe Billing Portal. Select the new plan there and review the exact effective date, prorated amount, and next invoice before confirming. WriterzRoom derives the active tier and billing cycle from Stripe’s signed subscription Price after the change. A mid-cyclesubscription_update proration invoice changes access and is recorded as revenue, but it does not mint a second full allowance. The next full allowance is provisioned only on the next subscription_cycle invoice. Initial Checkout provisions the first allowance.
Moving from Starter to Professional adds Premium generation, API access, a five-seat workspace, and the evidence surface — Asset Dossier and passport export, deterministic replay, approval routing, connectors and private corpus, verified artifacts, and regulatory operations — in addition to the higher credit allowance. Starter already includes Standard generation and every regulated vertical.
Downgrading
Use the Stripe Billing Portal for downgrades as well. The portal displays whether the configured change is immediate or scheduled for the next cycle; that confirmation is authoritative. WriterzRoom updates access only after receiving the corresponding signed Stripe event. Moving from Professional to Starter removes Premium generation, API access, team workspace ownership, and the evidence surface — Asset Dossier and passport export, deterministic replay, approval routing, connectors and private corpus, verified artifacts, and regulatory operations — when the downgrade takes effect. Standard generation, every regulated vertical, and the full Quality Gate remain available on Starter, and the monthly allowance becomes 200 credits. Assets generated earlier keep their passports; what changes is your ability to open and export them until an eligible plan is restored.Invoices and Payment History
Every charge generates an invoice accessible from Settings → Billing → Invoice History. Invoices include the plan name, billing period, amount charged, payment method used, and a downloadable PDF for accounting purposes. Invoice records are retained for the life of your account. If your organization requires purchase documentation for reimbursement or accounting, retrieve invoices promptly after each billing event rather than waiting for quarter-end or year-end close.Payment Methods
WriterzRoom accepts all major credit and debit cards via Stripe. You can update your payment method at any time from billing settings. If a subscription payment fails, WriterzRoom records a one-day grace deadline and emails a Stripe Billing Portal link. Generation remains available until that deadline; after it passes, generation is blocked until a subscription payment succeeds. Saved content is not deleted by a failed payment.Disputed Charges
If a charge appears incorrect, first confirm your active plan and billing cycle dates in the dashboard. If the charge still looks wrong after verification, contact support@writerzroom.com with your account email and transaction details. Most billing reviews receive an initial response within 2 business days.Cancellation
Before You Cancel
Consider whether cancellation is the right action. In many cases, downgrading to a plan that matches your current workload is better than leaving the platform entirely. Moving to Starter can reduce monthly cost while retaining access to templates, Quick and Standard pipelines, and core content workflows. Confirm current pricing on the Pricing page before changing plans.Cancellation Checklist
Before cancelling, complete these steps to avoid losing work:- Export important content: Download or export any drafts you need to keep before changing account status.
- Disconnect publishing integrations: Revoke WriterzRoom’s access to connected platforms if you no longer want the connection active.
- Review billing timing: Confirm when your current cycle ends so you know exactly when access changes take effect.
- Download invoices: Retrieve any invoices you need for accounting before losing dashboard access.
How Cancellation Works
Cancellation takes effect at the end of your current billing cycle. You retain full access to all plan features until that date. After Stripe marks the subscription inactive, generation is blocked. You can still sign in to manage the account and its saved data. To cancel, go to Settings → Billing → Cancel Subscription and confirm. You receive an email confirmation with the effective date.After Cancellation
Cancellation does not itself delete saved content. Account deletion is a separate, explicit action under Settings → Data & account → Delete account. Reactivating an eligible subscription restores generation access after Stripe’s webhook is processed.30-Day Money-Back Guarantee
All subscription plans include a 30-day money-back guarantee from the date of your first payment. To qualify:- Fewer than 25 generations must have been consumed on the plan
- Refund requests must be submitted within 30 days of the initial charge
- Refunds are limited to one per customer lifetime
Billing Workflow
1
Open billing settings
Go to Settings → Billing from the WriterzRoom dashboard.
2
Review your current plan
Confirm plan tier, renewal date, credit allowance, and active payment method.
3
Choose the billing action
Upgrade, downgrade, update payment method, download invoices, or cancel.
4
Confirm the change
Review timing, credit impact, and access changes before confirming.
Operational Guidance
When do upgrades take effect?
When do upgrades take effect?
The Stripe Billing Portal shows the effective date and any proration before confirmation. WriterzRoom follows the resulting signed Stripe events.
When do downgrades take effect?
When do downgrades take effect?
The Stripe Billing Portal shows whether the configured downgrade is immediate or scheduled for renewal.
Where can invoices be downloaded?
Where can invoices be downloaded?
Invoices are available from Settings → Billing → Invoice History.
What happens after cancellation?
What happens after cancellation?
Stripe controls the effective cancellation date. Once inactive, generation stops; saved content is not automatically deleted by cancellation.
Usage and Limits
Review credit consumption, resets, notifications, and rate limits.
Plans and Pricing
Compare plan access, credit allowances, and pricing.