Documentation Index
Fetch the complete documentation index at: https://docs.writerzroom.com/llms.txt
Use this file to discover all available pages before exploring further.
Generation Issues
Generation is stuck or taking too long
Generation is stuck or taking too long
Generation typically completes in 90 seconds to 4 minutes. If the progress indicator has been running for more than 8 minutes:
- Refresh the page and check your Content Library — the generation may have completed in the background
- Check the platform status page at writerzroom.com/status for any active incidents
- If the issue persists, contact support with your request ID (visible in the URL or browser console)
Generation completed but the output is low quality
Generation completed but the output is low quality
This is almost always an input issue. Review:
- Is the topic specific enough? Vague topics produce vague output.
- Is the audience defined precisely? “Developers” is less useful than “senior backend engineers evaluating vector database options.”
- Is the style profile appropriate for the template and audience?
- Did you provide key points? The Writer agent uses them as the structural backbone.
Generation failed with an error
Generation failed with an error
Failed generations do not count against your monthly limit. If a generation fails:
- Review your input fields — missing required fields or malformed values can cause failures
- Try again — transient failures are rare but possible during high-traffic periods
- If the same generation fails repeatedly, contact support@writerzroom.com with the request ID
Publishing Issues
Publishing returns a connection error
Publishing returns a connection error
Your platform credentials have likely expired or been revoked. Go to Settings → Publishing, select the affected platform, and re-authenticate.
Content publishes but doesn't appear on the platform
Content publishes but doesn't appear on the platform
This is usually a platform-side delay (Ghost and WordPress can take up to 60 seconds to index new posts). Check the platform directly. If the post doesn’t appear after 5 minutes, check the post status — it may have been saved as a draft rather than published.
Beehiiv newsletter isn't sending
Beehiiv newsletter isn't sending
Account and Billing Issues
My generation limit reset but I'm still seeing the old count
My generation limit reset but I'm still seeing the old count
Dashboard usage counts can take up to 15 minutes to refresh after a billing cycle reset. Hard refresh your browser (
Ctrl+Shift+R / Cmd+Shift+R) and check again.I was charged but my plan didn't upgrade
I was charged but my plan didn't upgrade
Contact support at support@writerzroom.com with your account email and the date of the charge. Include any confirmation email you received from Stripe.
API Issues
POST /generate returns 401
POST /generate returns 401
Your API key is missing, malformed, or expired. Confirm you’re sending
Authorization: Bearer YOUR_API_KEY in the request header. If the key looks correct, regenerate it in Settings → API Access.POST /generate returns 429
POST /generate returns 429
You’ve hit the rate limit. The API rate limit is 10 requests per minute per account. Implement exponential backoff in your client.
Generation status never reaches 'completed'
Generation status never reaches 'completed'
Poll the status endpoint every 5–10 seconds with a maximum of 20–30 attempts (~3 minutes). If status is still
processing after that, log the request_id and contact support.